Refunds [Scams, Disconnects, etc.] We are NOT held responsible for members who have lost, disconnected, etc. while being located within the wilderness. Entering the wilderness is at people's own risk, however, we have but a few rules:
Disconnections will not be refunded.
Donations will ONLY be refunded if the player has NOT been given their items or position after 72 hours, otherwise, a refund is not required. Once items are claimed within the game, they will no longer be eligible for refunds.
Reset of due to software functionality loss will be refunded if he or she has posted valid proof of their purchase in the relative board, otherwise, a refund is not required on our part.
Scammed members will not be refunded because there are simple tactics to not be scammed, such as using a middleman (staff member or trusted ranks).
Account sharing is not of our concern and is at the discretion of members to do so, however, members who do decide to do so and have had their accounts muted, banned, or otherwise “hacked” will be at their own fault.
Hacking refunds will not be handed out, the reason for this is that we provide enough safety measures for this to be avoided.
Glitch refunds will ONLY be refunded if the member has 100 percent proof, and has proof of the items prior to the glitch happening. Note that if a developer (or whoever has spawning abilities) does not see the proof to be enough, it can be declined and a refund is not required.
Punishment for Scams & Hacks
1st Offence: Permanent Ban| 2nd Offence: IP Ban